Community guidelines

01Be the person in your photos

Your three photos are of you, recent, and clear. Your name, age and work are true. Verification will catch most pretending — the rest we remove when reported. No impersonation, no couples accounts, no accounts run for someone else.

02Treat the introduction with respect

You were chosen for each other deliberately; act like it. Disagreement is fine, contempt is not. We remove members for harassment, threats, hate speech, discrimination, stalking behaviour, or contacting a match off-platform against their wishes. When someone disconnects, that's the answer — accept it.

03Keep it decent

No sexual content in photos or opening conversations, no nudity, no graphic violence, no shock material. What two consenting adults say to each other in an established conversation is their business — until one of them reports it, at which point it is ours.

04No commerce, no scams

1:1 is not a marketplace. No selling, promoting, fundraising, recruiting or link-dropping. Never ask a match for money, financial details or investment “tips” — this is the fastest way to a permanent ban, and we report fraud to authorities.

05Adults only — no exceptions

Every member is 18+, live-face-verified. Any involvement of minors — using the app, being depicted, being discussed sexually — triggers our child safety standards: immediate removal and reporting to authorities.

06The AI speaks with your voice — own it

When you're away, your matchmaker persona may hold the conversation for you, clearly labelled. Review what it said when you return; it acts on your behalf. Don't use the matchmaker to manipulate, extract information from, or test the other person.

07Meeting in person

• Meet in a public place first; get yourself there and back.
• Tell a friend where you're going and with whom.
• Keep your drink in sight; keep your keys, phone and wallet on you.
• Video-call before you meet if anything feels off.
• Never send money or share financial details — no matter the story.

We verify faces, not histories — we do not run criminal background checks. Your judgement stays essential.

08Enforcement

Report and Block live on every profile and conversation. Blocking is instant and the other person isn't told. Reports are reviewed by a human, with automated systems surfacing the worst first. Depending on severity we warn, restrict, suspend or permanently remove accounts — serious violations end the account for good. To appeal a decision, email [email protected].