Safety
Child safety standards
Effective 6 July 2026 · Applies to the 1:1 app and website
1:1 is an adults-only service with zero tolerance for child sexual abuse and exploitation (CSAE). These are our published standards for preventing, detecting, reporting and acting on it.
01Zero tolerance
We prohibit, absolutely and without exception: any child sexual abuse material (CSAM); any sexualisation of minors, real, fictional, illustrated or AI-generated; grooming; sextortion; trafficking; and any attempt by a minor to use the service, or by an adult to use the service to reach a minor. Violations end an account permanently on first offence.
02Prevention: adults only, verified
- Every member declares a date of birth showing they are 18 or older.
- Every member must pass live face verification before they can be matched — a liveness-checked selfie matched to their profile photos. This substantially raises the bar against minors and impersonators compared to checkbox-style age gates.
- One person, one account — enforced by biometric duplicate detection.
- Members meet only the single match chosen for them: there is no public feed, no search, no way to browse or contact other members — by design, strangers cannot reach anyone at will.
03Detection & moderation
- In-app Report and Block on every profile and in every conversation. Blocking is immediate; blocked members are never re-matched.
- Reports are triaged with priority for anything involving a possible minor, and are reviewed by a human.
- Automated integrity systems (verification signals, behavioural anomalies, message traces) flag suspected under-age or predatory accounts for review and suspension.
04Reporting & law enforcement
- Anyone — member or not — can report a child-safety concern to [email protected] with the subject “Child safety report”. These are read with the highest priority.
- When we identify apparent CSAM or child exploitation, we preserve the evidence, remove the account, and report to the appropriate authorities — including the National Center for Missing & Exploited Children (NCMEC) where applicable and the relevant authorities in the member's jurisdiction (in India, the National Cyber Crime Reporting Portal at cybercrime.gov.in).
- We cooperate with lawful requests from law enforcement.
05Compliance
We maintain these standards in line with applicable child-safety law, including Google Play's Child Safety Standards policy and Apple's App Review requirements for adults-only social apps. This page is our public point of accountability for CSAE prevention.
06Contact
Designated child-safety contact: [email protected] (subject “Child safety”). If a child is in immediate danger, contact your local emergency services first.